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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Unsilent Majority

October 14, 2025

1  out of  5
rating by Unsilent Majority
"To Mr. Jon Farney President and Chief Executive Officer Sir, unfortunately when you check the reviews this morning at your Bloomington HQ you will find this. Troubling to say the least, but the consumers of the DC, MD, VA area are fed up! This sort of behavior cannot go unchecked as it seemingly has. It brings me no joy to do so, but my team and I will continue to post this and messages like it at every State Farm location AI can find to include corporate, private, BBB's, and review sites nationwide. One bad apple must not spoil the entire batch. We are just getting started but Sir, you can remedy this; I have complete confidence upon doing your due diligence that you will.Thank you. This is the individual you have representing your brand? Proudly smiling all over the I-net surrounded by State Farm logos? How is it possible that his behavior has been over-looked and gone unchecked for so long? Is he Donald Trump? An F rating? Failure to respond to 24 complaint(s) filed against busines? 617 complaint(s) filed against business that were not resolved? (See below or go to BBB Ellicot City, MD) Seriously? What professional is this unaccountable? Apparently State Farm ones. My team and I are preparing to post this information far and wide. Your lack of accountability to this matter will be received as complicitous. State Farm is a United States Institution, you're better than this! How would Mr. George Jacob (G.J.) Mercherle feel? We intend to ask the good folks of Bloomington, Illinois just that. Stay tuned, we are coming soon to a station in nearby Peoria - WEEK - TV, WMBD - TV, as well as YouTube content providers across the state. In a nutshell, I have been given the high hat for going on 2 months regarding a dual policy refund amount owed. Due to a lack of follow-up, I contacted Eddie Bleiberg directly on 10/13/25. He proceeded to tell me that my funds had been applied to another policy and refused to disclose to me the amount. Both MD & VA law expressly state the illegality of this action. Moreover; this is Insurance 101. I want to know the exact amount I am owed so I can compare it to my notes; I want a reasonable expectation of when those funds will be received, and I want to know how State Farm intends to right the obvious many wrongs that Eddie Bleiberg & Cassidyt Bleiberg and Associates have inflicted upon consumers in the DMV. We are not going away! An apology would be nice too! State Farm Eddie Bleiberg 6011 University Blvd. Ellicott city, MD 21043 View Headquarters BBB Accreditation & Rating State Farm Eddie Bleiberg is NOT a BBB Accredited Business. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. Why choose a BBB Accredited Business? BBB Rating F Reasons for rating Failure to respond to 24 complaint(s) filed against business 617 complaint(s) filed against business that were not resolvedC *Jim, forgive me, you are collateral damage. Obviously you are an individual with a moral compass. Unfortunately, we cannot say the same for everyone in the State Farm family. Please forward this to the Corporate office in Bloomington, help us hold Eddie & Cassidy Bleiberg accountable. Thank you!"
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Sara

October 2, 2025

5  out of  5
rating by Sara
"Thank you to the wonderful team and a huge shout out to Gayle and Lisa. Both have went above and beyond to help me and make me feel comfortable during the whole process. The knowledge, compassion and understanding this team has is AMAZING! As a new customer this type of service is top tier! Thank you!!!"
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Brian C

September 28, 2025

5  out of  5
rating by Brian C
"Wonderful people. Service is top-notch and for me that makes a big difference. Very responsive and personable, down to earth and make you feel like they actually care."
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Solen Nefa

September 27, 2025

5  out of  5
rating by Solen Nefa
"Nick was professional and took the time to explain all the details thoroughly."
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Megan Benedict

September 25, 2025

5  out of  5
rating by Megan Benedict
"We absolutely LOVE working with Jim Myers and Lisa Pellegrino! Not only were they able to save us money on our homeowners and auto insurance, but they gave us the personal time and attention that is so lost these days! Jim spent alot of time with us on the phone going over our current coverage, what we could get at State Farm, and the savings. He answered all of our questions and took his time. We never felt rushed or silly for asking a question. After we switched coverage, we spoke with Lisa to go over our policy again, answer any other questions we had, etc. We have no regrets changing our coverage and love having a team like Jim and Lisa backing us up!"
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Witold Skwierczynski

September 15, 2025

5  out of  5
rating by Witold Skwierczynski
"Nick was very helpful. He accepted my insurance requirements without questioning them and gave me the information that I needed to make decisions regarding the coverage that I selected for my auto insurance."
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Jesse Dungan

September 4, 2025

5  out of  5
rating by Jesse Dungan
"Very personable, helped me cut my previous insurance in half, very responsive and streamlined the whole process, thanks Nick"
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Diane Branham

September 2, 2025

5  out of  5
rating by Diane Branham
"Originally, we just wanted homeowner's insurance, but Nick was helpful and knowledgeable and encouraged us to also get a quote bundling both home and auto. He and Lisa kept us up to date on everything with excellent communication."
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Asya Thomas

August 30, 2025

5  out of  5
rating by Asya Thomas
"I’ve been with State Farm for a while now, and overall, I’ve had a really good experience. The process of setting up my policy was simple, and my agent took the time to explain everything clearly so I actually understood my coverage. Anytime I’ve had a question, their customer service has been quick to respond and really helpful.P"
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Trudy Murphy

August 28, 2025

5  out of  5
rating by Trudy Murphy
"I dealt with Jordan for the initial quotes and coverage and then Lisa for the summary/review call. Both representatives COULD NOT HAVE BEEN NICER. They were professional, followed through with what they said they would do but without being pushy. They were respectful of my time and addressed any concerns that I had. Would absolutely recommend this agency"
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RUSSOM SOLOMON

August 28, 2025

5  out of  5
rating by RUSSOM SOLOMON
"They have good customer service and reliable pricing"
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Just Ky

August 26, 2025

5  out of  5
rating by Just Ky
"My name is Kyle And I Personally, wanted to say State Farm helped me secure a great insurance rate that fit well within my budget. When I first reached out, my local agent(Jim,Lisa ) took the time to understand my unique situation, driving habits, and coverage needs. They walked me through multiple policy options and explained the benefits of each one clearly, which helped me make a confident decision."
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Thomas Coulston Jr

August 20, 2025

5  out of  5
rating by Thomas Coulston Jr
"They helped us in good condition that we liked it"
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Bobby Mueller

July 31, 2025

5  out of  5
rating by Bobby Mueller
"Jordan is always quick to respond and very helpful!"
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Hassan Safdar

July 25, 2025

5  out of  5
rating by Hassan Safdar
"Dealing with Lisa is always such a pleasure. She makes a point to make everything very simple and convenient, with such a pleasant and kind attitude. Spoke to her this morning for something related to my insurance, and her positive attitude made my whole day a positive one."
We responded:
"Hassan, thank you for the feedback. Lisa is awesome. Jim"
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Shashi Sharma

July 24, 2025

5  out of  5
rating by Shashi Sharma
"My Experience with Ms. Lisa Pellegrino: Exceptional Account Management I recently had the pleasure of working with Ms. Lisa for both my car and home insurance needs. From our first conversation, her professionalism and genuine care were clear. Ms. Lisa didn’t just treat me like another client—she took the time to understand my personal situation, patiently answering every question and guiding me through each option one step at a time. Attention to Detail: One of the things that truly set her apart is her meticulous attention to detail. She combed through every aspect of my policies, caught important factors I wouldn’t have thought about, and made sure that my coverage was exactly what my family needed—nothing more, nothing less. I never felt rushed, and she made complex insurance terms easy to understand. A Personal Touch: What I appreciated even more was the kindness and empathy she brought to every interaction. Ms. Lisa remembered the small details about my life, asked thoughtful follow-up questions, and made the entire experience smooth and stress-free. It felt like I was talking to a trusted friend, not just doing business. Wholehearted Recommendation: If you’re looking for an account manager who is knowledgeable, patient, and truly cares about your well-being, I highly recommend giving her a call. She made a process I’d been dreading actually enjoyable, and I now have peace of mind knowing my home and car are well protected. Thank you, Ms. Lisa for going above and beyond!"
We responded:
"Shashi, thank you for taking the time to provide us your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Luis Flores

July 23, 2025

5  out of  5
rating by Luis Flores
"I am very happy and pleased with the service, everything is very helpful in everything and they always answer the call."
We responded:
"Thank you Luis !! We try and appreciate the feedback. Jim"
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Eniola Philip Oyedeji

July 23, 2025

5  out of  5
rating by Eniola Philip Oyedeji
"Smooth experience. Lisa was very helpful and nice. Thank you State Farm"
We responded:
"Hi Eniola, thank you for choosing our local State Farm office! Jim "
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Tara Bunting

July 16, 2025

5  out of  5
rating by Tara Bunting
"I absolutely love this office! They always treat you with respect and they get the job done!"
We responded:
"Thanks Tara! Appreciate you taking the time to share your experience. Jim"
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Girlie Dichoso

July 10, 2025

5  out of  5
rating by Girlie Dichoso
"We had a very smooth transition moving from another insurance carrier to State Farm. Jordan and Lisa and were very helpful and accommodating. They walked us through all of the process and explained every details of our coverage. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tiffany Morton

July 4, 2025

5  out of  5
rating by Tiffany Morton
"Great customer service! I was very satisfied with the help from Lisa!"
We responded:
"Thanks Tiffany! So glad we were able to assist you. Jim"
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Marc Jayson Dichoso

June 27, 2025

5  out of  5
rating by Marc Jayson Dichoso
"Professional, fast, efficient and very easy to work with."
We responded:
"Thanks Marc! Jim"
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M P

June 25, 2025

5  out of  5
rating by M P
"Jim and his team have always provided great service to my family. I highly recommend his agency"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jonathan Richter

June 24, 2025

5  out of  5
rating by Jonathan Richter
"I have my renters and car insurance with state farm through the Jim Myers affiliate. I have been working with Lisa Pellegrino, and she has been absolutely amazing! She is kind, considerate, and patient - especially with explaining the complexities of insurance. I recently had to quickly add a new policy to my plan. She was able to setup the policy all within 40 minutes! I cannot recommend Lisa and the Jim Myers state farm team enough. They provide a customer service experience that vastly exceeds my expectations. Whether its hand written letters (Lisa is amazing), or calling to make sure everything is going well with my plan, I have been consistently shocked by their attention to their customers. My experience with state farm even convinced my parents to move to state farm for their main policies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kristi Rogers

June 1, 2025

5  out of  5
rating by Kristi Rogers
"Great agent and team to work with for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"