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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Deans

March 23, 2026

5  out of  5
rating by Bryan Deans
"jim and lisa are very helpful on finding you a good rate and good people honestly."
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Tanya King

March 18, 2026

5  out of  5
rating by Tanya King
"Lisa was awesome!! She followed up with she help me through the transition with switching over. She has a very bubbly personality, I enjoyed talking to her."
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Cody Lichtenberg

March 16, 2026

5  out of  5
rating by Cody Lichtenberg
"Jim and his team will give you a great personalized experience and work to get you the best price possible. They are great at what they do and offer fantastic customer service!"
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kim berndt

March 6, 2026

5  out of  5
rating by kim berndt
"I don’t usually leave reviews, but I had such a great experience with Jim Myers. He took the time, in-person, to explain my options and answer my many questions. I now have better coverage that is much cheaper! Jim is knowledgeable, kind, and funny. :) He and Lisa Pellegrino make a great team. A+ customer service is super hard to come by today! Highly recommend giving him a call and seeing what he can do for you."
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Aly

March 4, 2026

5  out of  5
rating by Aly
"Jim was so helpful and explained everything to me in easy to understand terms. He saved me a good amount of money, too! Thanks Jim!!"
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Don Bailey

February 25, 2026

5  out of  5
rating by Don Bailey
"Jim was very kind and patient with me as we set up both the home and auto policies. He created a great quote and then talked me through some of the options and made recommendations. The follow up call from Lisa was very beneficial also. They both want the best for their clients. I truly appreciate that."
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Sai Varun Nimmagadda

February 24, 2026

5  out of  5
rating by Sai Varun Nimmagadda
"Ms. Lisa Pellegrino provided exceptional support throughout my experience with Jim Myers State Farm Auto Insurance. From beginning to end, she was professional, patient, and genuinely attentive. She clearly explained every step of the process, addressed all my questions thoroughly, and ensured everything was handled smoothly and without stress. Her attention to detail, timely communication, and welcoming demeanor truly distinguish her. It’s rare to encounter someone who combines deep expertise with such warmth and dedication to outstanding customer service. I felt valued and confidently supported at every stage. I wholeheartedly recommend Ms. Lisa Pellegrino to anyone seeking reliable, knowledgeable, and compassionate assistance at Jim Myers State Farm. Thank you, Ms. Lisa, for delivering such an excellent experience."
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S. Marquez

February 20, 2026

5  out of  5
rating by S. Marquez
"After 35 years of continued service with another insurance agent, I switched to State Farm four years ago. My only regret is that I waited so long to make the switch. State Farm has better service, better rates, better follow up and ... Agent Lisa Pelligrino. We all know that dealing with insurance is a time consuming process with lots of details. It makes it so much easier when you have an agent like Lisa who listens, makes sure you have everything you need, and follows up with confirmation. Congrats to Jim Myers for such an awesome agent."
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Joan Green

February 17, 2026

5  out of  5
rating by Joan Green
"State Farm Agent Lisa (in Columbia, MD) is always so helpful and also a very kind person who responds in a very timely manner whenever I need her. Her concern makes me feel like she really cares. Thank you Lisa"
We responded:
"Thanks Joan! Pleasure working with you."
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Varinder Sandhu

February 15, 2026

5  out of  5
rating by Varinder Sandhu
"Great experience working with Jim. He reviewed my policy carefully and helped lower my premium without reducing coverage. Very responsive, knowledgeable, and genuinely focused on getting the best outcome for me. Highly recommend!"
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Renee Walker

February 15, 2026

5  out of  5
rating by Renee Walker
"I’ve had a great experience with Jim and Lisa. The team is always friendly, professional, and quick to respond whenever I have questions. They made the process simple and easy to understand, and I feel confident knowing my insurance is in good hands. Highly recommend!"
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Denise Lowthers

February 5, 2026

5  out of  5
rating by Denise Lowthers
"I cannot say enough good things about Jim Myers and State Farm! Jim went above and beyond to help my husband and I with our insurance needs! Call him asap …you will not be disappointed!!!"
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Brian Appel

February 4, 2026

5  out of  5
rating by Brian Appel
"Jim went above and beyond the call of duty for me. I had a weird situation with my auto insurance and Jim advocated for me in a way that I wouldn't have been able to do on my own. Other companies said no to me. Jim said....let me work on this for you, that's ridiculous. I appreciated is help so much that in addition to the auto policy I added my Homeowner's policy with State Farm because of Jim's extremely high level of customer service. I also ended up saving about $75/mth on my policy over my old provider. I'd recommend him to anyone."
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Adam Maynard

January 28, 2026

5  out of  5
rating by Adam Maynard
"Jim and his team were informative, helpful and easy to work with. They found me considerable savings on my 3 cars and homeowners insurances. Highly recommend!"
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Madeline Doll

January 11, 2026

5  out of  5
rating by Madeline Doll
"Lisa helped me tremendously! She was flexible with my time needs and helped me to get set up with a policy."
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Ashu Mildred

December 18, 2025

5  out of  5
rating by Ashu Mildred
"⭐️⭐️⭐️⭐️⭐️ Exceptional Service! Ms. Lisa Pellegrino provides outstanding assistance in my experience with Jim Myers State Farm (Auto insurance in my case ). From start to finish, she was professional, patient, and genuinely caring. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. Ms. Lisa’s attention to detail, prompt communication, and warm attitude truly sets her apart. It’s rare to find someone who combines expertise with such kindness and dedication to excellent service. I felt valued and well taken care of every step of the way. I highly recommend Ms. Lisa Pellegrino to anyone looking for dependable, knowledgeable, and compassionate support at Jim Myers State Farm. Thank you, Ms. Lisa, for such a wonderful experience."
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Ronnie Tallent

December 16, 2025

5  out of  5
rating by Ronnie Tallent
"Wow. I have to confess that I was reluctant to ask a question about a tricky account question because I expected a complicated process and a bad response. Instead, Lisa responded enthusiastically and energetically, gathering information, asking good questions and being reassuring and cautiously optimistic. She researched the issue, and after a few more questions she was able to resolve the question and issue. More than the outcome, I was impressed with her positive approach and the personal and timely attention she dedicated to resolving my issue. She’s a valuable asset to State Farm, and I’m glad she’s on the other end of the line. Thanks, Lisa!"
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maurice smith

December 3, 2025

5  out of  5
rating by maurice smith
"Jim, did a great job with helping me with my home and auto insurance. Everything went well and I had a policy the same day."
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Martin Garbo-Petty

November 14, 2025

5  out of  5
rating by Martin Garbo-Petty
"Lisa was phenomenal in providing information with clarity and guiding my wife and I with grace and patience through the process. Extremely satisfied with her service. If impeccable customer service was a person, it would definitely be Lisa !!!!!"
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Jeff Chen

November 5, 2025

5  out of  5
rating by Jeff Chen
"Great team, provided fantastic customer service!"
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Jim Eddowes

October 30, 2025

5  out of  5
rating by Jim Eddowes
"Very easy, helpful and simple experience."
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Alexander Mackler

October 29, 2025

5  out of  5
rating by Alexander Mackler
"Good service good follow up highly recommend."
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Sara

October 2, 2025

5  out of  5
rating by Sara
"Thank you to the wonderful team and a huge shout out to Gayle and Lisa. Both have went above and beyond to help me and make me feel comfortable during the whole process. The knowledge, compassion and understanding this team has is AMAZING! As a new customer this type of service is top tier! Thank you!!!"
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Brian C

September 28, 2025

5  out of  5
rating by Brian C
"Wonderful people. Service is top-notch and for me that makes a big difference. Very responsive and personable, down to earth and make you feel like they actually care."
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Solen Nefa

September 27, 2025

5  out of  5
rating by Solen Nefa
"Nick was professional and took the time to explain all the details thoroughly."