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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Lowthers

February 5, 2026

5  out of  5
rating by Denise Lowthers
"I cannot say enough good things about Jim Myers and State Farm! Jim went above and beyond to help my husband and I with our insurance needs! Call him asap …you will not be disappointed!!!"
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Brian Appel

February 4, 2026

5  out of  5
rating by Brian Appel
"Jim went above and beyond the call of duty for me. I had a weird situation with my auto insurance and Jim advocated for me in a way that I wouldn't have been able to do on my own. Other companies said no to me. Jim said....let me work on this for you, that's ridiculous. I appreciated is help so much that in addition to the auto policy I added my Homeowner's policy with State Farm because of Jim's extremely high level of customer service. I also ended up saving about $75/mth on my policy over my old provider. I'd recommend him to anyone."
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Don Bailey

February 3, 2026

5  out of  5
rating by Don Bailey
"Jim was very kind and patient with me as we set up both the home and auto policies. He created a great quote and then talked me through some of the options and made recommendations."
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Adam Maynard

January 28, 2026

5  out of  5
rating by Adam Maynard
"Jim and his team were informative, helpful and easy to work with. They found me considerable savings on my 3 cars and homeowners insurances. Highly recommend!"
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Madeline Doll

January 11, 2026

5  out of  5
rating by Madeline Doll
"Lisa helped me tremendously! She was flexible with my time needs and helped me to get set up with a policy."
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Ashu Mildred

December 18, 2025

5  out of  5
rating by Ashu Mildred
"⭐️⭐️⭐️⭐️⭐️ Exceptional Service! Ms. Lisa Pellegrino provides outstanding assistance in my experience with Jim Myers State Farm (Auto insurance in my case ). From start to finish, she was professional, patient, and genuinely caring. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. Ms. Lisa’s attention to detail, prompt communication, and warm attitude truly sets her apart. It’s rare to find someone who combines expertise with such kindness and dedication to excellent service. I felt valued and well taken care of every step of the way. I highly recommend Ms. Lisa Pellegrino to anyone looking for dependable, knowledgeable, and compassionate support at Jim Myers State Farm. Thank you, Ms. Lisa, for such a wonderful experience."
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Ronnie Tallent

December 16, 2025

5  out of  5
rating by Ronnie Tallent
"Wow. I have to confess that I was reluctant to ask a question about a tricky account question because I expected a complicated process and a bad response. Instead, Lisa responded enthusiastically and energetically, gathering information, asking good questions and being reassuring and cautiously optimistic. She researched the issue, and after a few more questions she was able to resolve the question and issue. More than the outcome, I was impressed with her positive approach and the personal and timely attention she dedicated to resolving my issue. She’s a valuable asset to State Farm, and I’m glad she’s on the other end of the line. Thanks, Lisa!"
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maurice smith

December 3, 2025

5  out of  5
rating by maurice smith
"Jim, did a great job with helping me with my home and auto insurance. Everything went well and I had a policy the same day."
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Martin Garbo-Petty

November 14, 2025

5  out of  5
rating by Martin Garbo-Petty
"Lisa was phenomenal in providing information with clarity and guiding my wife and I with grace and patience through the process. Extremely satisfied with her service. If impeccable customer service was a person, it would definitely be Lisa !!!!!"
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Jeff Chen

November 5, 2025

5  out of  5
rating by Jeff Chen
"Great team, provided fantastic customer service!"
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Jim Eddowes

October 30, 2025

5  out of  5
rating by Jim Eddowes
"Very easy, helpful and simple experience."
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Alexander Mackler

October 29, 2025

5  out of  5
rating by Alexander Mackler
"Good service good follow up highly recommend."
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Sara

October 2, 2025

5  out of  5
rating by Sara
"Thank you to the wonderful team and a huge shout out to Gayle and Lisa. Both have went above and beyond to help me and make me feel comfortable during the whole process. The knowledge, compassion and understanding this team has is AMAZING! As a new customer this type of service is top tier! Thank you!!!"
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Brian C

September 28, 2025

5  out of  5
rating by Brian C
"Wonderful people. Service is top-notch and for me that makes a big difference. Very responsive and personable, down to earth and make you feel like they actually care."
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Solen Nefa

September 27, 2025

5  out of  5
rating by Solen Nefa
"Nick was professional and took the time to explain all the details thoroughly."
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Megan Benedict

September 25, 2025

5  out of  5
rating by Megan Benedict
"We absolutely LOVE working with Jim Myers and Lisa Pellegrino! Not only were they able to save us money on our homeowners and auto insurance, but they gave us the personal time and attention that is so lost these days! Jim spent alot of time with us on the phone going over our current coverage, what we could get at State Farm, and the savings. He answered all of our questions and took his time. We never felt rushed or silly for asking a question. After we switched coverage, we spoke with Lisa to go over our policy again, answer any other questions we had, etc. We have no regrets changing our coverage and love having a team like Jim and Lisa backing us up!"
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Witold Skwierczynski

September 15, 2025

5  out of  5
rating by Witold Skwierczynski
"Nick was very helpful. He accepted my insurance requirements without questioning them and gave me the information that I needed to make decisions regarding the coverage that I selected for my auto insurance."
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Jesse Dungan

September 4, 2025

5  out of  5
rating by Jesse Dungan
"Very personable, helped me cut my previous insurance in half, very responsive and streamlined the whole process, thanks Nick"
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Diane Branham

September 2, 2025

5  out of  5
rating by Diane Branham
"Originally, we just wanted homeowner's insurance, but Nick was helpful and knowledgeable and encouraged us to also get a quote bundling both home and auto. He and Lisa kept us up to date on everything with excellent communication."
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Asya Thomas

August 30, 2025

5  out of  5
rating by Asya Thomas
"I’ve been with State Farm for a while now, and overall, I’ve had a really good experience. The process of setting up my policy was simple, and my agent took the time to explain everything clearly so I actually understood my coverage. Anytime I’ve had a question, their customer service has been quick to respond and really helpful.P"
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Trudy Murphy

August 28, 2025

5  out of  5
rating by Trudy Murphy
"I dealt with Jordan for the initial quotes and coverage and then Lisa for the summary/review call. Both representatives COULD NOT HAVE BEEN NICER. They were professional, followed through with what they said they would do but without being pushy. They were respectful of my time and addressed any concerns that I had. Would absolutely recommend this agency"
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RUSSOM SOLOMON

August 28, 2025

5  out of  5
rating by RUSSOM SOLOMON
"They have good customer service and reliable pricing"
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Just Ky

August 26, 2025

5  out of  5
rating by Just Ky
"My name is Kyle And I Personally, wanted to say State Farm helped me secure a great insurance rate that fit well within my budget. When I first reached out, my local agent(Jim,Lisa ) took the time to understand my unique situation, driving habits, and coverage needs. They walked me through multiple policy options and explained the benefits of each one clearly, which helped me make a confident decision."
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Thomas Coulston Jr

August 20, 2025

5  out of  5
rating by Thomas Coulston Jr
"They helped us in good condition that we liked it"
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Bobby Mueller

July 31, 2025

5  out of  5
rating by Bobby Mueller
"Jordan is always quick to respond and very helpful!"